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IONT tech technician servicing and checking a wallbox
Installation and service

Installation and service of charging stations

Installation, commissioning and inspection are carried out by certified IONT partners across the Czech Republic. Service, spare parts and technical support come directly from the manufacturer.

Certified partners nationwideWarranty and post-warranty serviceInspection to Czech standardsSpare parts from the manufacturer
Who does what

Manufacturer and partner in one team

IONT tech develops and manufactures the stations. Installation at your site is carried out by a certified partner trained by us. You have one contact and the certainty that the station is wired and set up correctly.

IONT tech, manufacturer

  • Station, power and load balancing design
  • Technical assessment and project advice
  • Manufacture and delivery of the station
  • Service, remote diagnostics and spare parts
  • Firmware and the IONT info app

Certified IONT partner

  • Site survey and electrical design
  • Cabling, protection and grid connection
  • Commissioning and functional tests
  • Inspection report to Czech standards and handover protocol
  • Handover and user training
Services

What we provide with our partners

Installation of an IONT charging station, cable routing

Installation by certified partners

Placement design, cabling, circuit breakers, grid connection and functional tests are carried out by a certified IONT installation partner.

Commissioning and setup of an IONT charging station

Commissioning and setup

Power settings, load balancing and connection to the IONT info app or to a backend via OCPP.

Project documentation and inspection of a charging station

Inspection and documentation

Inspection report, handover protocol and operating recommendations.

Service technician with cabling for a charging station

Service

Fast remote diagnostics, technician call-outs, part replacement and preventive checks.

Service of charging stations for electric cars and e-bikes

For EVs and e-bikes

We service e:car and e:bike stations for homes, businesses and public places.

Design and development of IONT charging connectors

Consulting

Technical assessment, grid connection capacity and cable ducting design, advice on subsidies.

Process

How installation works

1

Enquiry

Send a short description and photos of the site, the distribution board and the cable route.

2

Proposal

We recommend the station type, placement and power; the partner prepares an installation quote.

3

Installation

A certified partner carries out the wiring, connection and safety devices.

4

Commissioning

Station configuration, functional tests and an inspection report to Czech standards.

5

Handover

Training, handover of the IONT info app and operating recommendations.

6

Service

Warranty and post-warranty service directly from the manufacturer, remote diagnostics.

Service

Service across Czechia

We provide warranty and post-warranty service with optional regular check-ups. Response times are planned by location and agreed SLA.

Remote diagnostics

Most issues can be identified and fixed remotely, without a technician visit.

Response times

Technician visits are planned by location; businesses can agree an SLA.

Spare parts from the manufacturer

We make the parts ourselves in Czechia. We replace the faulty part, not the whole station.

The device has a 2-year warranty and the power electronics a 3-year warranty.

Projects

Selected projects

e:car WALL on wooden cladding
e:car WALL on wooden cladding
e:car COLUMN at the Auto Vinkler dealership
e:car COLUMN at the Auto Vinkler dealership
Wallbox under a solar carport
Wallbox under a solar carport
Wallboxes in the JIC office building garage
Wallboxes in the JIC office building garage

See more projects in our references.

FAQ

Frequently asked questions

Who installs IONT tech stations?

IONT tech develops and manufactures the stations. Installation, commissioning and inspection are carried out by certified IONT installation partners across the Czech Republic. After your enquiry we will put you in touch with a suitable partner.

How much does installation cost?

The price depends on the site: cable length and route, circuit protection, the state of the distribution board and the station type. The partner prepares an exact quote after a site visit or based on photos.

Is the inspection included?

Yes. After installation the partner commissions and tests the station and issues an inspection report to Czech standards and a handover protocol.

What do you need for an enquiry?

The address, photos of the installation site and the distribution board, the approximate distance from the board and the main breaker rating. The car model and whether you have solar also help.

How do you handle service and warranty?

We provide service directly as the manufacturer: remote diagnostics, technician visits and spare parts from our own production. The device has a 2-year warranty and the power electronics a 3-year warranty.

For installers

Do you install or service charging stations?

We are looking for more certified partners. We offer training and technical support directly from the manufacturer.

IONT tech partner programme

Request installation or service

Leave us your contact details and a short description of the site. We will get back to you with a proposal. Prefer the phone? Call +420 604 595 753 or email info@iont.tech.